Alfred Warren
Bachelors Degree in Information Systems, Divine Word University, Madang
81497529/72863029
WELCOME TO
My Portfolio
Bachelor in Information Systems.
Aspiring Business Operations Automator & IT Support Specialist
About Me
Results-driven Information Systems professional with a focus on using technology to improve business efficiency and address social challenges. Proficient in Hardware, application, business digital automation, web development, IT support, and digital content creation, with expertise in programming, database management, and network infrastructure.
My strengths lie in providing practical, user-friendly solutions over theoretical approaches, optimizing IT operations, and creating SE-optimized websites. I Hold a Bachelor in Information Systems from Divine Word University, along with certifications in Data Communications (CCNA), AI tools, and network management.
Education
2022 - 2024
Information Systems, Bachelor’s Degree - Year 3 & 4
(CCNA 2, Database Design, Structured Programming, Web Application Development, Introduction to AI, Introduction to Cyber Security, Object Oriented Programming, Financial Modelling, Enterprise Systems, Project Management, Systems Analysis & Design, CCNA 3, Advanced Network Management)
2014 - 2015
Higher School Certificate – Grade 11 & 12
Paradise High School, Moresby, Papua New Guinea
Math A, Language & Literature, ICT, Business Studies, Turkish Language, Physics, Chemistry
2016 - 2017
Information Systems, Bachelor’s Degree - Year 1 & 2
(Christian Ethics, Communication Skills, PC Architecture, Spreadsheet Modelling, Math for Computing, Desktop Publishing, Operating Systems Administration, Small Business Accounting, Website Development, Database Development, Data Analysis & Modelling, Linux Administration, Programming, Networking, Network Management)
2012 - 2015
Secondary School Certificate - Grade 9 & 10
Paradise High School Moresby, Papua New Guinea
Math A, Language & Literature, ICT, Business Studies, Turkish Language, Physics, Chemistry, Science, Social Science, Personal Development
Professional Experience
Information Technology Associate
PwC Papua New Guinea, March 2025 – Present, Port Moresby
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Delivered IT support and digital solutions across business units, enhancing procurement visibility, asset tracking, and internal operations using Microsoft Planner and Excel-based WIP systems. Provided end-user support for Microsoft 365, Hardware, applications and Windows platforms.
Key Achievements:
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Led and executed a full server room cable management project, improving infrastructure organisation, airflow, and equipment accessibility.
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Migrated the PG IT WIP Tracker into Microsoft Planner to streamline procurement and status monitoring.
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Supported IT asset lifecycle processes and vendor coordination.
Freelance Web System Developer & Digital Graphics Designer
SME, July 2023 - March 2025, Port Moresby
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Developed dynamic websites and applications for NYW Development and Hausman Designs Ltd. using HTML, CSS, JavaScript, PHP, and MySQL.
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Created digital content aligned with branding strategies for the Department of Information Systems and Western Highlands Student Association.
Key Achievements:
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Designed flyers and banners for events at Divine Word University
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Launched a website for NYW Development
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Developed a Tender Management System for Hausmann Designs Ltd. to manage project tenders.
Information Technology Support Officer
Paradise Secondary School, Nov 2016 - Dec 2016, Port Moresby
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Provided IT support during a two-month placement, ensuring smooth school technology operations.
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Educational Support: Graded IT assessments and assisted instructional staff with technology-related issues.
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Configured wireless networks and maintained audio-visual equipment for classrooms and events.
Key Achievement:
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Led IT setup for the graduation ceremony, ensuring all systems ran smoothly.
Skills & Expertise
WHAT I BRING TO THE TABLE
Website Development
Graphic Design
UI/UX Design
Programming Languages
Database Management System (DBMS)
Application Support
Hardware Support
Project Management
Enterprise Systems Development
English
Tok Pisin
Turkish
Projects & Achievements
WHERE I SHINE
Licenses & certifications;
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Certificate of completion to Introduction to AI
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Introduction to Cybersecurity - CCNA
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Cisco Certified Network Associate Routing and Switching (CCNA 2)
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Certificate of Achievement in Turkish Language
Interests
OUTSIDE THE SCREEN
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Basketball
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Traveling
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Photography
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Chess
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Vehicle repair
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Music Production
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Exploring new Tech